Privacy Policy

In this Policy, "personal data" or "personal information" means information relating to an identifiable individual, as defined under applicable law. "We", "us", and "our" refer to Jinlumi and the entities that operate the services described here. This Policy should be read together with our Terms of Service and our Cookie notice (where linked from the site).

We aim to apply privacy principles consistently. Where local laws provide additional rights or requirements, those terms apply to residents of those regions. References to "rights" in this Policy describe choices that may be available under law and do not create contractual remedies unless expressly required by applicable law.

Below is a concise overview of the categories of personal data we collect, why we collect or use them, and whether certain disclosures may constitute a "sale" or "sharing" of personal information under some U.S. state laws. We encourage you to read the full Policy for detail.

Categories of personal data we may collect

• Contact and account registration information (e.g. name, email, phone, password or authentication tokens)
• Order, transaction, and payment information (payment details are processed by payment partners—we do not store full card numbers on our servers)
• Shipping and billing addresses, delivery preferences, and purchase history
• Customer service communications and records of your requests
• Device, usage, and similar technical data (e.g. IP address, browser type, pages viewed, approximate location derived from IP)
• Cookies and similar identifiers where you have consented or where strictly necessary
• Content you choose to post in public areas (e.g. product reviews or community features)
• Inferences about preferences or interests derived from the above, where permitted

Purposes of processing

• Providing products and services you purchase or request, including checkout, fulfilment, and after-sales support
• Responding to inquiries and operating customer care
• Operating, securing, and improving our online services and user experience
• Personalising content and recommendations where you have not opted out where required
• Marketing and advertising, including measuring campaign performance, subject to your choices
• Safety, fraud prevention, and compliance with legal obligations
• Analytics to understand how our services are used

We retain personal data for as long as necessary to fulfil these purposes unless a longer period is required or permitted by law (for example tax, accounting, or dispute resolution).

Depending on how you interact with us, information may come from: you directly (forms, checkout, account settings); automatically through our online services (cookies, logs, analytics); our service providers and partners who process data on our instructions; payment and fraud-prevention providers; shipping carriers; and, where permitted, public sources or social platforms when you interact with our content.

If you do not provide certain information where it is needed to complete a transaction or provide a service, we may be unable to process your order or respond fully to your request.

• Products and services: process payments, fulfil orders, manage accounts, returns, and promotions
• Communications: transactional messages, service updates, and—where permitted—marketing
• Improvement: troubleshooting, product development, and quality assurance
• Personalisation: tailor content and recommendations consistent with your settings and applicable law
• Advertising: measure and optimise ads; where required, we will rely on consent or offer opt-out mechanisms
• Security and integrity: detect abuse, protect users and our systems, and enforce our terms
• Legal compliance: meet tax, regulatory, and law-enforcement requests where permitted

For individuals outside the United States where GDPR or similar laws apply, we may rely on: performance of a contract; legitimate interests (balanced against your rights); legal obligation; or consent where required. You may withdraw consent where processing is consent-based, without affecting prior processing.

We use cookies, pixels, and similar technologies to operate the site (e.g. cart, session, security), remember preferences, measure performance, and—where you consent—support analytics and marketing. You can adjust preferences via our cookie banner and your browser settings. Strictly necessary cookies may be required for core functionality.

We may disclose the categories of information described above to:

• Affiliates and brands within our corporate group, for consistent service and internal operations
• Service providers and processors (hosting, email delivery, analytics, customer support tools) under contracts that require appropriate safeguards
• Payment, fraud, and identity services to complete transactions securely
• Shipping and logistics partners to deliver orders
• Advertising and marketing partners, where permitted, to deliver and measure campaigns
• Professional advisers (lawyers, auditors) where necessary
• Authorities when required by law or to protect rights, safety, and property
• A successor entity in connection with a merger, acquisition, or asset transfer, subject to applicable law

We do not sell your personal information for money. Some sharing of identifiers or activity data for cross-context behavioural advertising may be treated as "sale" or "sharing" under certain U.S. state laws; where required, we provide opt-out mechanisms (see Your rights).

Depending on your location, you may have the right to: access or receive a copy of your personal information; request correction or deletion; object to or restrict certain processing; opt out of targeted advertising or "sales/sharing" as defined by law; withdraw consent; or lodge a complaint with a supervisory authority.

To submit a request, contact us using the details in "How to contact us" below. We may need to verify your identity before fulfilling a request. You may designate an authorised agent in line with applicable law; we may require proof of authorisation.

Marketing emails: use the unsubscribe link in any promotional message. You may still receive transactional emails about orders or your account.

Our services are directed to a general audience and are not intended for children under 13 (or 16 where required in the UK/EEA) without parental consent. If you believe we have collected a child's data, please contact us and we will take appropriate steps to delete it.

We keep personal information only as long as needed for the purposes described, including satisfying legal, accounting, or reporting requirements.

We and our service providers may process data in countries other than your own. Where we transfer personal data from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions, as required by applicable law.

We implement technical and organisational measures designed to protect personal information. No method of transmission over the Internet is completely secure. We will never email you to ask for your full payment card number, account password, or similar credentials.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Where changes are material, we will provide additional notice as appropriate.

If you have questions about this Privacy Policy or our data practices, please contact us via the Contact page on this website or by email at jinlumi@virezashop.io.